Cancellation Policy
We understand that plans can change. Our cancellation policy is designed to be fair to both guests and property hosts.
1. Guest Cancellations
Refund eligibility is based on how far in advance you cancel before your check-in date:
| Cancellation Notice | Refund |
|---|---|
| 7 or more days before check-in | Full refund |
| 3 – 6 days before check-in | 50% refund |
| Less than 3 days before check-in | No refund |
| No-show | No refund |
2. Property-Specific Policies
Some properties may have their own cancellation terms which will be clearly displayed on the property listing page before you book. In case of a conflict, the property-specific policy applies.
3. How to Cancel a Booking
To cancel a booking, please contact us directly:
- WhatsApp / Call: +91 72598 03143
- Email: support@homestayadvisor.in
Please have your booking reference number ready. Cancellations are processed within 2 business days.
4. Refund Processing
Approved refunds are credited to the original payment method within 5–7 business days, depending on your bank.
5. Host Cancellations
In the rare event that a host cancels a confirmed booking, you will receive a full refund and we will assist you in finding an alternative property.
6. Force Majeure
In cases of natural disasters, government travel restrictions, or other extraordinary events beyond anyone's control, we will work with guests and hosts to find a fair resolution.
7. Contact Us
If you have questions about your cancellation, please reach out at support@homestayadvisor.in.